PRODUCT CHANGES

In case you wish to change the product you have purchased:

  • You can do it within 5 days from the day of receipt of your order.
  • Changes are accepted only if the product is not worn and is in its original condition.
  • The change is made during the delivery of the new product hand in hand with the courier employee who will deliver them to you.
  • For each change, you will be charged with the return costs (3 €) if you send your parcel with the cooperating company ELTA Courier Door-to-Door.
  • To proceed with the return process, please contact us first.

MONEY RETURN:

In case you want a refund:

  • You can do it within 5 days from the day of receipt of your order.
  • Returns are accepted only if the product is not worn and is in its original condition.
  • You will receive a credit note of equal value to the sale price, which can be repaid at www.melloncollection.gr

Discount products, offer products as well as special discount products (Black Friday / Cyber ​​Monday / Clearance – Bazaar / 1 + 1 Gift) are not returned but are exchanged with products of equal or higher value which difference is charged to the consumer.

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